FAQ

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Pooch Perks is the ultimate way to Pamper Your Pooch. Each month we ship your dog a monthly themed box that contains fun toys, all natural, Made in USA, treats and other fun goodies so you can pamper your fur-baby.
  • Customer satisfaction is something we take very seriously, so each box is customizable depending on your Pooch's needs. Size, allergies, durable toys and even frequency of box are all all up to you.
  • Different monthly theme ensures your fur-baby never gets the same product twice.
  • We ONLY source from Made in the USA treat providers.
  • Try it for 1,3, 6 or 12 Months with NO long term commitment.
  • Perfect to send to a furry friend as a barkday or howliday gift. One-time purchase options available so you don't need to worry about canceling.
Perks boxes are filled with high quality, affordable products. Unlike other pet subscription box companies that have one standardized box to choose from, Pooch Perks has multiple different Pooch Packages, all customizable for your dogs special needs. Our Popular Pooch box contains 2-3 toys & 2 treats. the Toys Only box contains 3 toys and the Treats Only box contains 3 treats.
Joining Pooch Perks is as easy as 1, 2, 3. Literally! Click Boxes, select the size of your Pooch, choose your Pooch Package and then checkout! Easy enough, eh? The hard part is making sure your pooch doesn’t attack the mailman when he comes with their box!
Perks Boxes are available in a variety of sizes for all types of incomes. Boxes range from $11.95 for a sampling of a variety of treats to $35.95 for a completely customizable box.
Of course it does! Whether you are subscribing or buying as a gift, you have the option to choose between five different size types. We even have a box for Mixed Households that have multiple size dogs. If your fur-baby grows throughout your plan, you may always contact us to change sizes.
You certainly can! During your sign up process you are able to select what kind of allergies your Pup has. Whether it is chicken, beef, turkey, wheat, corn or soy, etc. we got you and your Pooch covered.
We’ve got you covered. You can customize the durability of toys during the sign up process. Choose our Custom Pooch box and then choose Durable Toys. Please read the toy manufacturers instructions for proper use and always supervise your pooch.
Making everyone dogs happy is our #1 priority. You can easily send your favorite Pooch a care package for 1, 3, 6 or 12 months as easy as it is buying one for your own. Here is how it works:
  1. Select Boxes
  2. Select Give A Box
  3. Choose the duration of the gift (1, 3, 6 or 12 months) and the size of the dog.
And just like that you will make your friend’s dog tail wag! You can even purchase a Gift Card just Click Here
No hassle canceling! Just Log in to your account and cancel on your account page or you can always reach out to us on the Contact Us page and we can cancel your account for you. Please note, in order to avoid any additional charges, please cancel 7 days prior to your renewal date. If you cancel after your renewal date, you will receive all the boxes in your renewal.
Changing your subscription plan or plan options is EASY! Just log into your account and you can make multiple changes right online or you can email us at [email protected] and we're happy to help.
If you decide to cancel your subscription, we will still ship you the remaining boxes included in your purchase plan. Canceling means your subscription will not renew.
Most products and monthly dog box plans have a flat rate shipping charge of $5.
You can change your billing or shipping address by logging into your account or email us a message at [email protected] and we can help you out!
This is the least of your worries, Your pooch box will be shipped within a week of the order date.
As soon as we pack your box you will receive an email with confirmation and tracking information. If you still haven’t received it but the tracking information says it’s been delivered, email us at [email protected]
A portion of your monthly Pooch Perks subscription is donated to organizations around the country that rescue abused and neglected dogs. We donate to various organizations we love and based on requests received from vetted organizations that reach out to us directly. Click Here for more information.
We would love to help out any registered 501(c)(3) organization that rescues abused and neglected animals. Send us a message at [email protected] and we will contact them.
The Pooch Perks Fam is ready to answer any and all questions that you may have about an order from our company. The easiest way to contact us is to send us a message at [email protected] and we will get back to you within 24 hours. You can also give us a call Monday-Friday 10AM-5PM EST at 305-854-8558.
If you are a small U.S business with All Natural Made in the USA treat products or fun and durable toys we would love to talk and possibly have your products in our boxes! Send us an email at [email protected] Don't forget to include your company brochure and pricing information! We do require samples for testing prior to purchase.
Join our affiliate team and enjoy exclusive coupons & deals and top commi$$ion on all sales! Click Here for more info.
Yes you can. you can shop our store or contact us if you do not see the product on our shop page.
Oh Shitzu! Send us a message at [email protected] and we will send you a replacement product faster than your pooch can give you those sad puppy dog eyes!
Having 5 large dogs, we feel your pain! We will customize your box with the biggest and toughest toys.
Pooch Perks was founded by two dog moms with a passion for abused and neglected dogs.

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